Technology, automation and increased competition mean the billable hour is on borrowed time. Firms know it and so do their clients. Focus instead has...Read more about Time’s up for the billable hour: Focusing on value is now the only option
Points of View
The ‘Enquiry Strategy Remote Control’ for Consultants
In a previous Point of View article, we wrote about the consultant’s Achilles heel – saying “I understand” too quickly. We described how, when...Read more about The ‘Enquiry Strategy Remote Control’ for Consultants
