Vienna from Openside Technology

Turn Training into Measurable Business Results

Vienna is Openside’s digital platform that transforms learning into lasting performance improvement. It allows organisations to track the implementation of any training intervention and subsequent behavioural changes, demonstrate ROI, and explicitly show how training translates into measurable business impact – all in one intuitive, evidence-based tool.

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Why Vienna Exists

For years, L&D teams have faced the perennial question: “Can you show training works?” Frameworks like the Kirkpatrick Model outline what to measure – but it falls short on how to capture the data that proves real-world impact. That’s where Vienna comes in.

Developed in partnership with The Startup Factory, Vienna is the first fully digital learning measurement tool designed specifically for professional services firms and roles within those firms. It facilitates the collection of diagnostic data to ensure that after any training intervention, participants have both the time and opportunity to apply the new skills they have acquired in the context of their role, along with the proof points needed to support their career progression.

Vienna goes beyond satisfaction scores; it tracks how people actually apply what they’ve learned, providing the data necessary to demonstrate ROI, performance growth, and behavioural change over time.

“Vienna helped us pinpoint exactly where teams were struggling and where they excelled – it’s changed how we invest in development.” – Client Admin, European IT and Consulting Firm

Key Benefits

For Organisations

Tracks the application and behavioural impact of any training and development intervention.
See how new skills are applied in practice and how they drive business results.
Increase engagement and retention — Vienna users are 11× more likely to stay at the firm. ¹
Access cohort-level dashboards and reports for objective, long-term performance insight.

For Participants

Clearly see their skill growth over time.
Link their personal development directly to organisational competencies.
Provide verified evidence to support professional qualifications (ChMC, ACCA, CIMA, PMP, and more).
Receive confidential, data-driven insight to guide career progression.

Supporting Long-Term Development and Behaviour Change

Learning measurement and assessing ROI remain among the biggest challenges for people, talent, HR and L&D leaders. Vienna brings clarity to that challenge by offering data-driven, longitudinal assessment of learning effectiveness and its impact on real business performance.

Specifically designed for professional services firms and role-based development, this framework can also be adapted to assess any training intervention. Vienna effectively captures evidence that:

New skills are being applied on the job.
Training interventions are improving performance over time.
Employees are progressing toward technical and behavioural competency goals.

Delivered as a Software-as-a-Service (SaaS) solution, Vienna helps HR and L&D leaders objectively evaluate performance improvement through interactive dashboards and visual reports – connecting learning outcomes directly to business KPIs. It also supports evidence requirements for technical qualifications such as SQE, BTC, ACCA, ACA, CIMA, CEng, PMP, and ChMC.

How It Works

Vienna takes an evidence-based approach, gathering feedback from attendees and nominated reviewers over a pre-determined period of time. This method measures the learning application. Participants and their nominated reviewers provide structured feedback and assessments before and after training, resulting in a rich dataset that captures how learning is applied in practice and how performance evolves.

Vienna enables organisations to:

Link assessments directly to the firm’s core competencies or framework.
Gather peer and reviewer feedback to validate the learning application.
Track the real-world use of skills long after the training has finished.
Access detailed metrics by event, cohort, and firm.
Automate follow-ups and reminders to ensure consistent data collection.
Identify both drivers and barriers to learning the application.
Generate graphical reports that show behavioural change and performance improvement over time.

“We can now see, with evidence, how training translates into business impact – not just immediately after a course, but months later.” – Head of Learning & Development, Global Consultancy

“The Analytical Problem-Solving program they ran for me delivered exceptional results, through customised content and practical application to live projects. Most impressively, we saw a 45% performance improvement across key competencies within three months.” – Global Leader, HR Services

Ready to See the Impact for Yourself?

Vienna gives your organisation the clarity and confidence to prove that learning drives performance.

Move beyond guesswork – and show, with evidence, that development delivers results.

¹Data based on a control group of 11 cohorts, 6 of whom used Vienna post-programme