Challenge: Ensuring a consistent approach to business development and management across the LATAM region of a global accounting network across time zones.
Background: In its pursuit of uniform values and methodologies across its member firms, our Global Accounting Network client pinpointed a gap in specialized management training within the Latin American region.
Solution: Virtual Management Training Programme
Objective: Launch a digital management training initiative to enhance management acumen and business growth skills. A secondary aim was to nurture networking and the sharing of knowledge among managers and leaders in the region.
Programme Structure: The programme lasted five weeks, comprising a slew of interactive webinars on topics such as cross-cultural management, delegation, feedback, performance management, firm representation, differentiation, and recognising business opportunities. Participants ranged from Senior Consultants to Partners and were categorized into cohorts to boost interactive learning. Each session emphasized hands-on learning with breakout sessions that facilitated skill practice, shared experiences, and fostering connections across the network.
Outcome: A Resounding Success
Feedback: Conducted exclusively in Spanish to specifically cater to the LATAM demographic, the training was overwhelmingly successful. Participant feedback underscored:
An impressive 4.7 out of 5 score for the effectiveness of the tutors and the relevance of the content.
A unanimous endorsement of its applicability to various management and leadership roles— from new managers, senior managers, partners, or those involved in client-facing teams.
Conclusion: Through a region-specific approach complemented by engaging sessions, the Global Accounting Network effectively cultivated management capabilities and instilled a communal spirit among its Latin American affiliates. The preceding success of a similar program in the EMEA region further emphasized the significance of localized training in establishing global uniformity of approach to reinforce the brand.