Points of View
The ‘Enquiry Strategy Remote Control’ for Consultants
Effective questioning and active listening go beyond mere empathy or being agreeable, although empathy is vital in all client conversations. The aim is to...Read more about The ‘Enquiry Strategy Remote Control’ for Consultants
Points of View
Moving from ‘Data-Driven to Data Informed’
We have become accustomed to talking about being data-driven. But should we be? ‘Data-driven’ implies that we are led by data. Data rules – and...Read more about Moving from ‘Data-Driven to Data Informed’
