Points of View
The Impact of Emotion on Loyalty and Buying Decisions
While driving to work last week, I found myself singing along to a few old favourite Christmas tunes. We all know the songs; we...Read more about The Impact of Emotion on Loyalty and Buying Decisions
Points of View
The Pelorus – November 2019
Welcome to November’s edition of The Pelorus: a selection of content and research Openside have discovered in the last month – which you may...Read more about The Pelorus – November 2019
Points of View
What law firms can learn from consulting firms
At Openside we are often struck by the similarities between law and consulting business models, yet the differences in approach and mindset to generate...Read more about What law firms can learn from consulting firms
I have always believed that a DJ at a party had one job – to make sure the dance floor is full of people...Read more about Learning from a terrible DJ about the perils of the predetermined solution
In December 2017, an 81-year-old Air Force veteran who fought in Vietnam hobbled into a hospital in Oregon seeking treatment. According to The New...Read more about The billable hour kills your firm’s values – what are the alternatives?
Points of View
Beyond the Cusp of Disruption in Consulting
In October 2013, Clayton Christensen, Dina Wang and Derek van Bever published their seminal article ‘Consulting on the Cusp of Disruption‘ in the Harvard...Read more about Beyond the Cusp of Disruption in Consulting
There is a memorable short scene in the Disney Pixar film A Bug’s Life which finds two mosquitoes flying close to a blue fluorescent light....Read more about Proposals: How to make them a point of difference, not a point of reference
Points of View
The Professional Services Procurement Conundrum
All business support functions have been on an evolutionary path during the past 30 years but none of these journeys have been written about...Read more about The Professional Services Procurement Conundrum
There is little doubt that the ‘always-on’ culture of professional services comes at a high cost for both individuals and their firms. From research...Read more about What can individuals and their firms do to mitigate the ‘always-on’ culture?
Still haven’t found what you’re looking for? Most organisations across the world are acutely aware of the significant competitive advantage big data and advanced...Read more about How organisations can overcome big data’s two biggest obstacles
