Category: Consultants

Technology, automation and increased competition mean the billable hour is on borrowed time. Firms know it and so do their clients. Focus instead has...Read more about Time’s up for the billable hour: Focusing on value is now the only option

Creativity is not enough  More and more, creative agencies and consultancies find themselves targeting the same client accounts. The good news for creative agencies...Read more about How creative agencies can take on consulting firms at their own game – and win

By Harriet Johnson, Openside Tutor and Barrister practising from Doughty Street Chambers The Halo Effect describes the phenomenon experienced by a woman holding her...Read more about The Partnership Trap

Mission Impossible? Managing Performance within the Partner Group Part 1: The ‘Macro’ Perspective – We examine the current state of Partners’ attitudes towards performance management...Read more about Special Report: Mission Impossible? Managing Performance within the Partner Group

A Special Report by Openside investigating why the critical factor for success in professional services is not simply expertise (IQ) but emotional intelligence (EQ)....Read more about Special Report: Emotional Intelligence (EQ) in Professional Services

A series of ‘Points of View’ articles based on latest research, client interviews, surveys & academic papers on the role of Millennials in professional services....Read more about Special Report: Millennials in Professional Services – face the challenges and embrace the opportunities

No student or graduate has ever been fully prepared to enter the world of work. Recent studies of employers and Millennials find both groups...Read more about The Millennials’ Skills Gap – Why, so what and what to do about it?

Millennials are different. They have their own unique attitudes and values sets as result of the socio-economic and technological environment within which they have...Read more about Developing ‘Human Skills’ among the Millennial professional services workforce

‘Millennials’ – also known as Generation Y – are individuals who were born in the early 1980s to late 1990s and will come of...Read more about Who are Millennials and why should professional services firms care?

Contents Part 1: The continued scepticism of participants towards training in professional services Part 2: The perceptions of leaders’ attitudes towards training Part 3: The Broken Windows...Read more about Special Report: Why (most) training is still useless and what leaders can do about it

Part 2 – The negative perceptions of leaders’ attitudes towards training in firms Unfortunately, within many professional services firms, the following perceptions prevail among...Read more about Part 2: The negative perceptions of leaders’ attitudes towards training in firms

A series of articles that redefine the role of Marketing in professional services & introducing the ‘Hidden Curriculum’ Executive Summary Marketing in a professional services...Read more about Special Report: Professional Services Marketing is Dead; Long Live Professional Services Marketing