Category: Critical Conversations

Nostalgia isn’t limited to holiday music or consumer experiences; it can also play a significant role in the workplace. While driving after work last...Read more about Nostalgia in the workplace

The publication ‘Training Magazine’ has recently reported that in a large survey of US companies, a significant proportion of companies had moved from online training...Read more about From Screens to Scenes The Return of In-person Training.

You’ve only got to listen to an interview with England’s lead analyst Nathan Leamon from June 20211 to realise that for years cricket, like...Read more about Data as information or interference?

What are the key ‘hidden and unspoken’ factors that critically influence buying decisions and how can firms adapt their approach to business development? Here...Read more about 8 things to consider with buyers

I have always believed that a DJ at a party had one job – to make sure the dance floor is full of people...Read more about Learning from a terrible DJ about the perils of the predetermined solution

All business support functions have been on an evolutionary path during the past 30 years but none of these journeys have been written about...Read more about The Professional Services Procurement Conundrum

Still haven’t found what you’re looking for? Most organisations across the world are acutely aware of the significant competitive advantage big data and advanced...Read more about How organisations can overcome big data’s two biggest obstacles

A Special Report by Openside investigating why the critical factor for success in professional services is not simply expertise (IQ) but emotional intelligence (EQ)....Read more about Special Report: Emotional Intelligence (EQ) in Professional Services

A series of ‘Points of View’ articles based on latest research, client interviews, surveys & academic papers on the role of Millennials in professional services....Read more about Special Report: Millennials in Professional Services – face the challenges and embrace the opportunities

No student or graduate has ever been fully prepared to enter the world of work. Recent studies of employers and Millennials find both groups...Read more about The Millennials’ Skills Gap – Why, so what and what to do about it?

Millennials may be entering the professional services workforce lacking critical career skills and competencies, as suggested by employers in recent studies and also by...Read more about Defining a professional services career skill set for Millennials

Millennials are different. They have their own unique attitudes and values sets as result of the socio-economic and technological environment within which they have...Read more about Developing ‘Human Skills’ among the Millennial professional services workforce