Key trends that will affect professional services in 2016 and implications for firms Part 1 of our Behavioural and Cognitive Professional Development Report 2016 presented...Read more about Part 2: Behavioural and Cognitive Professional Development Report 2016
Part 1: The state of behavioural and cognitive development in the professional services industry Introduction In 2015, hundreds of participants from some of the...Read more about Behavioural and Cognitive Professional Development Report 2016
Professional services firms should be under no illusion – the Millennials are coming. In the next few years, Millennials will make up the largest...Read more about Can a ‘traditional’ professional services firm’s culture be compatible with the attitudes of Millennials?
It’s hard to be an England cricket supporter at the moment. After being demolished by arch-rivals Australia in the Ashes series without winning a...Read more about Applying the Analytical Thinking Process – a sporting case study
Before we start, I have to declare an interest, nay possible bias even. As a lifetime QPR supporter, this has probably been one of...Read more about How Manchester City won the Premiership in 2012

Points of View

What is leadership?

The leader has an orientation toward change and a bias for action – she must focus, motivate, organise and activate followers to achieve singleness...Read more about What is leadership?
For most professionals, the dreaded ‘networking event’ sends shivers down the spine. Why? Because it tends to be a series of contrived encounters where...Read more about Networking and cold calling: touting for business or making a contribution?