Most training is useless. Just ask David Maister. Despite best intentions, many people who attend programmes to learn new skills and discover fresh approaches...Read more about 10 unique dynamics of professional services firms that hinder change efforts
Consulting Excellence is the ground-breaking new scheme for the UK’s leading management consulting firms. It is a hallmark of quality that enables clients to...Read more about Consulting Excellence: The Implications for Professional Development
Why this business parable is as relevant for consultants today as ever before You’ve probably heard the well-known business parable about a broken engine,...Read more about Rethinking the parable of the old man, the hammer and the broken engine
Points of View
The great professional services differentiation paradox
How to stand out when logic suggests your firm should offer all things to all people whilst not appearing too specialist? The success of psychics, fortune-tellers,...Read more about The great professional services differentiation paradox
Points of View
Biased views? Have you considered all the evidence?
What politicians and decision makers could learn from adopting the rigorous, objective enquiry and structured analytical thinking approach used in high-level consulting firms… “True ignorance...Read more about Biased views? Have you considered all the evidence?
We are delighted to announce that friend of Openside, Jeremy Raymond, has launched his new book: “Secrets of Great Salespeople: 50 Ways to Sell Business-To-Business.”...Read more about Secrets of Great Salespeople: 50 Ways to Sell Business-To-Business
Points of View
Thinking different… Why discomfort and risk are the necessary costs of effective consulting
It is likely you will have seen or heard the ‘Think different’ advertising campaign run by Apple in the late 1990s. As a reminder,...Read more about Thinking different… Why discomfort and risk are the necessary costs of effective consulting
Every organisation has sacred cows – policies, procedures, customs, traditions or even individuals that are untouchable and incontestable. Organisational sacred cows can be fine...Read more about Billable hours – why it’s time for firms to slaughter this sacred cow
Key trends that will affect professional services in 2016 and implications for firms Part 1 of our Behavioural and Cognitive Professional Development Report 2016 presented...Read more about Part 2: Behavioural and Cognitive Professional Development Report 2016
Part 1: The state of behavioural and cognitive development in the professional services industry Introduction In 2015, hundreds of participants from some of the...Read more about Behavioural and Cognitive Professional Development Report 2016
Points of View
Why ‘Earned right’ is very different to ‘Entitlement’
Confidence is a prerequisite mindset for a successful management consultant and is an essential trait when meeting a CEO, senior stakeholder or potential client...Read more about Why ‘Earned right’ is very different to ‘Entitlement’
What professional services firms can learn from astronauts about turning down the foghorn in their minds… Space exploration is amazing. Those who undertake the...Read more about Why Practising and Failing is Better than Failing in Practice
