Part 4 – What leaders can do about it: How to apply a ‘Broken Windows’ Strategy in your firm In the final part of our...Read more about Part 4: What leaders can do about it? How to apply a Broken Windows Strategy in your firm
Part 3: The Broken Windows Strategy in New York In the second half of our Special Report we explore how leaders can stop (most) training being...Read more about Part 3: The Broken Windows Strategy in New York
Part 2 – The negative perceptions of leaders’ attitudes towards training in firms Unfortunately, within many professional services firms, the following perceptions prevail among...Read more about Part 2: The negative perceptions of leaders’ attitudes towards training in firms
Contents Part 1: The continued scepticism of participants towards training in professional services Part 2: The perceptions of leaders’ attitudes towards training Part 3: The Broken Windows...Read more about Special Report: Why (most) training is still useless and what leaders can do about it
Next steps for marketing teams and professional service firm leaders Those working in marketing in professional services firms have reached a crossroads. They can...Read more about Part 5: Professional services marketing is at a crossroads
Redefining the professional services marketer’s skill set The notion of marketers becoming strategic ‘consultants’ and ‘coaches’ rather than ‘operational functionaries’ within a professional services...Read more about Part 4: The ‘Hidden Curriculum’ of professional services marketing
There are few issues that provoke greater debate, interest and often tension within the Partner group of a professional services firm than Partner compensation...Read more about Define your metrics or they will define you
“What is it that distinguishes the top performing consulting firms from the rest?” This could quite literally be the million-dollar question for some firms....Read more about Rethinking Value in Consulting: What distinguishes the top performing firms from the rest?
How top professional services advisors answer difficult questions, even when the response might be hard for the client to hear. I might be in...Read more about Answer the question! Why politicians’ prevarication is unequivocally unacceptable in professional services
MSI Global Alliance Members Request a follow up discussion and/or subscribe to receive our latest ‘Points of View’ articles It was a pleasure to present...Read more about MSI Global Alliance Member Follow Up

Points of View

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MCA Members: Review your professional development strategy As part of the launch of their new ‘Consulting Excellence Academy’ the MCA have published a ‘Guide to...Read more about MCA Member Contact
Read our full Points of View overview.

The Openside Group’s Points of View is an extensive library of thought-leadership built over more than a decade, written specifically for professionals and leaders working in consulting, law, accounting, financial services and other advisory sectors.

The articles are deliberately challenging and thought-provoking, bridging the gap between academic research and real-world practice. Every piece is grounded in Openside’s deep experience of working with professional services firms across the globe and comes with practical recommendations that readers can act on.

The library spans a broad range of topics that matter most to people building careers and leading teams in professional services. On the technical side, readers will find rich content on analytical problem-solving, structured thinking, hypothesis-driven approaches, and critical thinking – the core intellectual skills that distinguish great consultants. Communication and storytelling feature prominently too, with articles exploring how to present with impact, craft compelling narratives and avoid the common trap of turning insight into a data dump.

Business development and client relationships are another major thread, covering everything from winning proposals and navigating procurement to building trusted advisor relationships and differentiating your firm in a crowded market.

Leadership runs throughout the archive – from practical tips for new managers stepping into their first leadership role, to the complex dynamics of Partner performance, development and succession. Alongside this sits a growing body of content on wellbeing, resilience and workplace culture, including a widely read special report on the “always-on” culture that dominates professional services.

More recently, Openside has turned its attention to the future of the profession – examining how AI is reshaping consulting, what the rise of Gen Z means for firms, and how skills-based development is changing the talent landscape.

Taken together, the Points of View represent one of the most comprehensive independent perspectives on professional development and performance in professional services available today.