Points of View
Intuition bias: Why practice doesn’t always make perfect
How firms can develop critical thinking skills to solve even the most complex, unique and unexpected problems The England rugby team are one of the...Read more about Intuition bias: Why practice doesn’t always make perfect
When someone offers us a point of view that challenges our perception of our own ‘self’, the most common response is to become defensive and...Read more about Challenging your clients: Get “That’s fair enough” not “That’s far enough”
Points of View
The Scourge of Procrustean Solutions in Consulting
“A mathematician starts with a problem and creates a solution; a consultant starts by offering a ‘solution’ and creates a problem.” Nassim Taleb in...Read more about The Scourge of Procrustean Solutions in Consulting
Points of View
The great differentiation paradox for law firms
How to stand out when logic suggests your law firm should offer all things to all people? The success of psychics, fortune-tellers, mediums and illusionists...Read more about The great differentiation paradox for law firms
Points of View
Why jumping to conclusions can make things worse
Why US politicians should not jump to conclusions but instead pause, take stock, and adopt a hypothesis-based structured analytical thinking approach as used by high-level consulting...Read more about Why jumping to conclusions can make things worse
We’ve always experienced some discomfort about the idea of providing a skill development programme designed for women-only groups, despite the demand from organisations and...Read more about Overcoming the gender leadership gap and women only development programmes
Here’s an idea… Wouldn’t it be great if someone could invent a microwave bed? A bed that lets us have 8 hours sleep in...Read more about Microwave Beds, The Great British Bake Off and Behavioural Change Programmes
From ‘Agents’ to ‘Advisors’: Property and real estate firms face a real conundrum. It stems from a desire to stop clients seeing them as...Read more about From ‘Agents’ to ‘Advisors’ – Differentiating your property / real estate firm
Most training is useless. Just ask David Maister. Despite best intentions, many people who attend programmes to learn new skills and discover fresh approaches...Read more about 10 unique dynamics of professional services firms that hinder change efforts
Consulting Excellence is the ground-breaking new scheme for the UK’s leading management consulting firms. It is a hallmark of quality that enables clients to...Read more about Consulting Excellence: The Implications for Professional Development
Why this business parable is as relevant for consultants today as ever before You’ve probably heard the well-known business parable about a broken engine,...Read more about Rethinking the parable of the old man, the hammer and the broken engine
