Category: Behaviour Change

As the business sage Peter Drucker famously noted:   “We spend a lot of time teaching leaders what to do. We don’t spend nearly enough...Read more about To lead well – what should you stop doing?

We have become accustomed to talking about being data-driven. But should we be? ‘Data-driven’ implies that we are led by data. Data rules – and...Read more about Moving from ‘Data-Driven to Data Informed’

Back in November 2020, Patrick Vallance and Chris Whitty were presenting the latest Coronavirus data on rising infection rates and potential consequences one Saturday...Read more about Switch from Analytical to Anecdotal: Storytelling in Presentations That Communicate Insight

One of the common traits of a toxic worker is that they are usually a top performer in the company. Herein lies the paradox...Read more about Managing the paradox of the poisonous performer

Statistics differ on how many change programmes fail. Percentages from 40 to 70% are still cited regularly by reputable sources. Whatever the real numbers are,...Read more about Managers as Changemakers

10 Leadership Tips for New Partners 1.  Know your staff and your fellow Partners Relatively early on, try to establish the name of their...Read more about 10 Leadership Tips for New Partners

It will sound familiar to anyone who has worked in an organisation of a certain size. A new transformation programme is announced. It is...Read more about What’s changed about change?

You may be able to listen to Dylan whilst attending a team meeting, talk to your Mum in a project update, or eat breakfast...Read more about Blocked in Lockdown – 10 things we have discovered

Having spent the last year cataloguing and organising nearly 30 years’ worth of our Professional Services development materials, we were in a good position...Read more about The Openside Webinar Modules

By Harriet Johnson, Barrister and Openside Tutor For many, in 2020, the march towards true equality for women is almost taken for granted. The...Read more about Women in Professional Services – 20 years on

In December 2017, an 81-year-old Air Force veteran who fought in Vietnam hobbled into a hospital in Oregon seeking treatment. According to The New...Read more about The billable hour kills your firm’s values – what are the alternatives?

Contents (Skip to): Executive Summary Rethinking Differentiation Four Tales of the Unexpected: Illustrative Case Studies A Professional Services Example – A ‘Prestigious’ Consulting Firm...Read more about Tales of the Unexpected: Rethinking Differentiation