Part 1: The state of behavioural and cognitive development in the professional services industry Introduction In 2015, hundreds of participants from some of the...Read more about Behavioural and Cognitive Professional Development Report 2016

Points of View
Why ‘Earned right’ is very different to ‘Entitlement’
Confidence is a prerequisite mindset for a successful management consultant and is an essential trait when meeting a CEO, senior stakeholder or potential client...Read more about Why ‘Earned right’ is very different to ‘Entitlement’

What professional services firms can learn from astronauts about turning down the foghorn in their minds… Space exploration is amazing. Those who undertake the...Read more about Why Practising and Failing is Better than Failing in Practice

Points of View
Can a ‘traditional’ professional services firm’s culture be compatible with the attitudes of Millennials?
Professional services firms should be under no illusion – the Millennials are coming. In the next few years, Millennials will make up the largest...Read more about Can a ‘traditional’ professional services firm’s culture be compatible with the attitudes of Millennials?

When it comes to critical conversations, consultants have a huge weakness. They just cannot help themselves. They know they shouldn’t do it but the...Read more about The Consultant’s Achilles Heel: Saying “I understand” Too Quickly

Points of View
Benchmark your business development process
You are a successful professional services organisation and have a proven track record. Why then, would you question your client management? Maybe your client...Read more about Benchmark your business development process

There is no doubt that social media, particularly LinkedIn, is a very important tool when it comes to setting your personal brand. Your personal...Read more about The impact of a cringeworthy LinkedIn profile on you and your firm

Points of View
How to differentiate your professional services firm
Differentiating your firm from the competition – It is one of the most difficult tasks in professional services and yet one of the most...Read more about How to differentiate your professional services firm

Many organisations, across a variety of sectors, are undertaking the move towards a ‘services’ organisation. We analyse the reasons for and implications of the...Read more about Moving from Products to Services – Why? So What? and How?

There is a well-known affliction in Rugby called “White-line Fever.” It occurs when a player senses glory and finds himself getting so close to...Read more about White-line Fever: The great affliction of professional services firms?

People across the UK will be pleased to find out that rail unions have called off a strike planned for this weekend. Against many...Read more about Managing difficult negotiations – how to develop a negotiation framework
It’s hard to be an England cricket supporter at the moment. After being demolished by arch-rivals Australia in the Ashes series without winning a...Read more about Applying the Analytical Thinking Process – a sporting case study
